Ace Marketing Interviews: Ask the Right Questions

Conducting interviews with successful thought leaders can be a goldmine for marketing insights and content creation. However, many marketers make critical mistakes that undermine the potential value. Are you truly prepared to extract actionable strategies and avoid the common pitfalls that turn insightful conversations into missed opportunities?

Key Takeaways

  • Structure your interview around a single, specific marketing challenge to ensure focused, actionable insights.
  • Always ask follow-up questions based on the interviewee’s responses, even if it deviates from your prepared script, to uncover unexpected valuable perspectives.
  • Share the interview content across multiple platforms (blog, podcast, social media) and formats (video, written, audio) to maximize reach and engagement.

Failing to Define a Clear Objective

One of the biggest errors I see is going into interviews with successful thought leaders without a laser-focused objective. It’s not enough to simply want “insights.” What specific marketing challenge are you trying to solve? Are you looking for innovative lead generation tactics? Are you trying to understand the future of social media engagement? A vague objective leads to vague questions and, ultimately, a collection of interesting, but ultimately useless, anecdotes.

Instead of broad questions, try framing your interview around a specific problem. For example, instead of asking, “What are your thoughts on content marketing?” ask, “What’s the most effective content strategy you’ve used to increase qualified leads from LinkedIn in the last six months, and what were the key metrics you tracked to measure its success?” See the difference? One is a general query, the other is a targeted request for actionable intelligence.

Poor Question Formulation and Interview Technique

Even with a defined objective, the quality of your questions dictates the quality of your answers. Too often, interviewers rely on generic, surface-level questions that elicit equally generic responses. Here’s what nobody tells you: the real gold is in the follow-up. Don’t be afraid to deviate from your prepared script and dig deeper into the interviewee’s responses. Ask “Why?” and “How?” and “Can you give me a specific example?”

The Art of Active Listening

Active listening is paramount. This means truly hearing what the interviewee is saying, not just waiting for your turn to ask the next question. Pay attention to their tone, their body language (if it’s a video interview), and the nuances of their language. Are they hesitating on a particular point? Is there an underlying assumption they’re not explicitly stating? These are the clues that lead to insightful discoveries. For example, if a thought leader mentions a successful campaign targeting the affluent Buckhead neighborhood in Atlanta, ask about the specific demographic data and psychographic insights that informed their strategy. What platforms did they find most effective in reaching that audience? What were the key messaging points that resonated?

Avoiding Leading Questions

Leading questions, those that subtly suggest a desired answer, are a major pitfall. For instance, “Don’t you think AI will completely transform marketing in the next year?” is a leading question. It biases the interviewee towards agreeing with your pre-conceived notion. A better approach is to ask, “What impact do you foresee AI having on marketing in the next year?” This is open-ended and allows the interviewee to express their genuine perspective. I had a client last year who constantly used leading questions in their customer research interviews. The result? A skewed understanding of customer needs and a product that ultimately failed to resonate.

85%
Top Leaders Prepare
Successful leaders prepare thoughtful questions, driving insightful conversations.
3x
Deeper Insights Gained
Thoughtful questions lead to 3x more insights compared to generic interviews.
42%
Better Candidate Fit
Interviewers found a better candidate fit by asking strategic questions.

Neglecting to Promote and Repurpose Content

You’ve conducted a fantastic interview, extracted valuable insights, and… then what? Too many marketers let their interviews with successful thought leaders languish on their blog or podcast, never reaching their full potential audience. The key is to promote and repurpose the content across multiple channels and formats.

Multi-Channel Distribution

Share the interview on your blog, your podcast, your social media channels (LinkedIn, X, Threads – whatever platforms your target audience frequents). Create short video clips for platforms like TikTok and YouTube Shorts. Transcribe the interview and create a written article. Turn key quotes into shareable graphics for Instagram and Pinterest. A recent IAB report found that marketers are increasingly diversifying their ad spend across multiple social platforms to reach a wider audience. The same principle applies to content distribution.

Content Repurposing Strategies

Repurposing isn’t just about resharing the same content on different platforms. It’s about adapting the content to suit each platform’s unique audience and format. For example, a long-form blog post can be broken down into a series of shorter social media updates. A podcast interview can be transcribed and turned into a white paper or ebook. The possibilities are endless. Let’s say you interviewed a thought leader about the challenges of reaching Gen Z consumers. You could create a series of short videos highlighting their key insights, each focusing on a specific challenge. You could then compile these videos into a longer YouTube video and embed it in a blog post summarizing the interview. You could even create a quiz based on the interview content to test your audience’s knowledge of Gen Z marketing.

Ignoring the Importance of Building Relationships

Treating interviews with successful thought leaders as purely transactional opportunities is a mistake. These interviews are a chance to build genuine relationships with influential figures in your industry. Nurture these relationships by staying in touch, sharing their content, and offering them value in return. This could involve inviting them to speak at your events, featuring them in your marketing materials, or simply providing them with helpful resources. Remember, building a strong network of industry connections is an invaluable asset for any marketer.

We ran into this exact issue at my previous firm. We landed a high-profile interview with a CMO from a Fortune 500 company, but after the interview went live, we completely dropped the ball. We didn’t follow up, we didn’t engage with their content, and we didn’t nurture the relationship in any way. As a result, we missed out on potential collaborations and partnership opportunities. Don’t make the same mistake.

Consider this: after the interview, send a personalized thank-you note expressing your appreciation for their time and insights. Share the interview widely on social media and tag them in your posts. Engage with their content and leave thoughtful comments. Invite them to connect with you on LinkedIn and stay in touch regularly. Remember, it’s about building a long-term relationship, not just getting a one-time piece of content.

Failing to Analyze and Apply the Insights

What’s the point of conducting an interview if you don’t actually use the information you gather? Many marketers fail to analyze the insights gleaned from their interviews with successful thought leaders and apply them to their own marketing strategies. This is a wasted opportunity. Take the time to thoroughly review the interview content, identify key takeaways, and develop actionable plans based on those insights.

A Nielsen study recently revealed that marketers who actively analyze and apply insights from customer research and industry trends experience a 20% increase in marketing ROI. The data speaks for itself. Don’t just collect information; use it to drive meaningful change in your marketing strategies.

Here’s an example: let’s say you interviewed a thought leader who emphasized the importance of personalization in email marketing. Based on their insights, you could implement a new email segmentation strategy, personalize your email subject lines and content, and track the results to see if it improves your open rates and click-through rates. Or, if a thought leader discussed the growing importance of voice search, you could optimize your website content for voice search queries and create voice-activated marketing campaigns. The key is to translate the insights into concrete actions that drive measurable results.

What’s the best way to prepare for an interview with a thought leader?

Thorough research is key. Understand their background, their expertise, and their recent work. Craft thoughtful, open-ended questions that encourage them to share their insights and experiences. Also, test your technology (microphone, camera, internet connection) beforehand to avoid any technical glitches during the interview.

How do I find relevant thought leaders to interview?

Start by identifying the key influencers in your industry. Look for individuals who are actively sharing their expertise on social media, speaking at industry events, and publishing thought-provoking content. Use tools like BuzzSumo or Followerwonk to identify influential figures in your niche. Also, ask your network for recommendations.

What should I do if the interview is going off-topic?

Gently redirect the conversation back to the original objective. Acknowledge the interviewee’s point, but then steer the conversation back to the topic at hand. For example, you could say, “That’s an interesting point, and it relates to [topic]. Can we circle back to [original question]?”

How long should an interview with a thought leader typically last?

Aim for 30-60 minutes. This provides enough time to cover the key topics without overwhelming the interviewee or your audience. However, be flexible and adjust the length based on the interviewee’s availability and the depth of the conversation.

What’s the best way to promote an interview?

Promote the interview across all your marketing channels: blog, podcast, social media, email. Create engaging content, such as short video clips, quote graphics, and blog summaries, to capture your audience’s attention. Also, tag the interviewee in your social media posts and encourage them to share the interview with their network.

Don’t let your next interview become another missed opportunity. By avoiding these common mistakes and implementing a strategic approach, you can transform your interviews with successful thought leaders into a powerful source of marketing intelligence and a valuable asset for your brand. Your next step? Plan a single interview around a specific marketing challenge you face.

Devika Sharma

Senior Marketing Director Certified Marketing Management Professional (CMMP)

Devika Sharma is a seasoned Marketing Strategist with over a decade of experience driving growth for both B2B and B2C organizations. As a Senior Marketing Director at Innovate Solutions Group, she specializes in crafting data-driven campaigns that resonate with target audiences. Devika has also held leadership roles at the renowned Global Reach Agency. She is known for her expertise in digital marketing, content strategy, and brand development. Notably, Devika spearheaded a campaign that increased Innovate Solutions Group's market share by 15% within a single fiscal year.